Privacy Policy
Last updated: March 2026
1. Introduction
Polvio (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Polvio mobile application and website (the “Service”). Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide
- Account information: When you sign in with Google or Apple, we receive your email address and display name from the authentication provider.
- Political profile: Your voluntary responses to the onboarding questionnaire (topic preferences, political stance indicators) used to personalize your news feed.
- Notification preferences: Your push notification and digest email settings.
2.2 Information Collected Automatically
- Usage data: Articles you read, politicians you follow, bookmarks, votes, and comments — used to improve personalization.
- Device information: Device type, operating system, and app version for diagnostics and push notification delivery.
- Log data: IP address, request timestamps, and error logs for security and performance monitoring.
3. How We Use Your Information
We use the collected information to:
- Authenticate your identity and maintain your account.
- Personalize your news feed and recommendations based on your interests.
- Send push notifications and digest emails you have opted into.
- Monitor and improve Service performance, security, and reliability.
- Comply with legal obligations and enforce our Terms of Service.
- Analyze aggregated, anonymized usage trends to improve the product.
We do not sell your personal information to third parties or use it for advertising purposes.
4. Information Sharing
We may share your information with:
- Authentication providers: Google and Apple for sign-in functionality. Your use of these services is governed by their respective privacy policies.
- Infrastructure providers: Cloud hosting and database services used to operate the Service, bound by data processing agreements.
- Legal authorities: When required by law, court order, or to protect the rights and safety of our users.
5. Political Profile Data
Your political profile is entirely voluntary and is used solely to personalize content within the Service. It is never shared with third parties, political organizations, advertisers, or governments. You may delete your political profile at any time from account settings, which will reset your feed to the default view.
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or security purposes. Anonymized, aggregated analytics data may be retained indefinitely.
7. Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed passwords, JWT-based authentication with short-lived tokens, and rate limiting to protect against abuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Export your data in a portable format.
- Withdraw consent for personalization at any time.
To exercise these rights, use the account settings in the app or contact us at [email protected].
9. User Privacy Choices
All controls below are available directly in the Polvio app under Settings.
Download My Data
Request a copy of all your data via Settings → Privacy & Data → Download My Data. We will email it to your registered address.
Delete My Account
Permanently delete your account and all associated data via Settings → Your Privacy Choices → Delete My Account. Deletion completes within 30 days.
Reset Political Profile
Clear your political interests and personalization at Settings → Profile → Reset Quiz.
Notification Preferences
Manage push notifications and digest emails at Settings → Notifications.
Ad Preferences
To opt out of interest-based ads from Google, visit Google Ad Settings or use your device's privacy settings to limit ad tracking.
Unable to access the app? Email us at [email protected] and we will process your request within 30 days.
10. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly.
11. Cookies and Local Storage
Our website uses browser local storage to save your language preference and authentication state. We do not use tracking cookies or third-party advertising cookies. The mobile app uses secure on-device storage (iOS Keychain / Android Keystore) to store your authentication tokens.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app or by email. The “Last updated” date at the top reflects when the policy was last revised. Continued use of the Service after updates constitutes acceptance.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [email protected].